Customer service is the most critical department for any business. Failure is inevitable if it is an early-stage startup or a Fortune 500 company without exceptional customer service and experience. We have compiled a list of 60 best customer service motivational quotes to demonstrate the importance of positive and delightful customer service.
The best part is that we have included quotes from popular customer service leaders like Shep Hyken, Gary Vaynerchuck, and others. So read these inspirational customer service quotes and share them with your team.
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60 Best Customer Service Motivational Quotes
1. “To give without any reward, or any notice, has a special quality of its own.” – Anne Morrow Lindeberg
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2. “Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer!” – Gene Buckley
3. “We don’t want to push our ideas on to customers, we simply want to make what they want.” – Laura Ashley
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4. “Your most unhappy customers are your greatest source of learning.” – Bill Gates
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5. Kindness and courtesy are at the root of a positive customer service experience. – Shep Hyken
6. “It takes months to find a customer..seconds to lose one.” – Vince Lombardi
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7. “Customer service shouldn’t just be a department, it should be the entire company.” Tony Hsieh
8. Treat the customer as if you are that customer.
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9. “Customers will want to talk to you if they believe you can solve their problems.” -Jeffrey Gitomer
10. “Customer service is the new marketing, it’s what differentiates one business from another.” – Jay Baer
11. “Instead of focusing on the competition, focus on the customer.” – Scott Cook
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12. “Goodwill is the only asset that competition cannot undersell or destroy.” – Marshall Field
13. “Make every interaction count, even the small ones. They are all relevant.” – Shep Hyken
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14. “The two most powerful things in existence: a kind word and a thoughtful gesture.” – Kenneth Langone
15. “The more advocates you have, the fewer ads you have to buy.” – Dharmesh Shah
16. “Men are rich only as they give. He who gives great service gets great rewards.” – Elbert Hubbard
17. “Customers don’t care about your policies. Find and engage the need. Tell the customer what you can do.” – Alice Sesay Pope
18. “The customer’s perception is your reality.” – Kate Zabriskie
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19. “Always begin with: ‘So that I can better serve you, do you mind if I ask a few questions?'” – Jodie Shaw
20. Customer service is about empathy.” – Chaz Van de Motter
21. “Be genuine. Be remarkable. Be worth connecting with.” – Seth Godin
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22. “Sales without Customer Service is like stuffing money into a pocket full of holes.” – David Tooman
23. “When you assume negative intent, you’re angry. If you take away that anger and assume positive intent, you will be amazed.” – Indra Nooyi
24. “You are serving a customer, not a life sentence. Learn how to enjoy your work.” – Laurie McIntosh
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25. “Building a good customer experience does not happen by accident. It happens by design.” – Clare Muscutt
26. “Consistently amazing customer service doesn’t happen by accident. It happens on purpose!” – Shep Hyken
27. “People will forget what you said. They will forget what you did. But they will never forget how you made them feel.” – Maya Angelou
28. “The sole reason we are in business is to make life less difficult for our clients.” – Matthew Odgers
29. “Treat the customer like you would want to be treated. Period!” – Brad Schweig
30. “A brand is defined by customer’s experience. The experience is delivered by the employees” – Shep Hyken
31. “Customer service represents the heart of a brand in the hearts of its customers.” – Kate Nasser
32. “People do not care how much you know until they know how much you care.” – Teddy Roosevelt
33. Superior service is a day to day, person by person challenge. Today is the day.. The challenge is yours.
34. “If you give more than the customer expects, the customer will help you build your business.” ― Dax Bamania
35. “Happy customers are your biggest advocates and can become your most successful sales team.” – Lisa Masiello
36. “As a leader, it is important to not just see your own success but focus on the success of others.” – Sundar Pichai
37. “If you want to improve your company’s sales, improve your company’s support” ― Anuja Jasani
38. “Quality in a service or product is not what you put into it. It is what the customer gets out of it.” – Peter Drucker
39. “The customer is often wrong, but it’s our job to help them become right.” – Jeff Toister
40. “Don’t dwell on what went wrong. Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer.” – Denis Waitley
41. “I think of customer service as an offence and not a defence.” – Gary Vaynerchuk
42. “Great customer service alone can make us buy something we know we do not need.” ― Mokokoma Mokhonoana
43. “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton
44. “If the shopper feels like it was poor service, then it was poor service. We are in the customer perception business.” – Mark Perrault
45. “Customer service, they say, is dead. Actually, it isn’t. It’s just hiding behind a call centre in Manila.” – Timothy Noah
46. “I like to listen. I have learned a great deal from listening carefully. Most people never listen.” – Ernest Hemingway
47. “Service, in short, is not what you do, but who you are.” – Betsy Sanders
48. “Listen to your customers deeply, or you will have none” – Bryan Clayton
49. “Customers who love you will market for you more powerfully than you can possibly market yourself.” – Jeanne Bliss
50. “Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney
51. “It takes months to find a customer and seconds to lose one” – Vince Lombardi
52. “Courteous treatment will make a customer a walking advertisement.” – James Cash Penney
53. “Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity.” – Leon Gorman
54. “Good customer service costs less than bad customer service.” – Sally Gronow
55. “Unless you love everybody, you can’t sell anybody.” – Dicky Fox
56. “Customer service should not be a department. It should be the entire company.” – Tony Hsieh
57. “We see our customers as invited guests to a party, and we are the hosts. It’s our job to make the customer experience a little bit better.” – Jeff Bezos
58. “Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans.” – Ken Blanchard
59. “Know what your customers want most and what your Company does best. Focus on where those two meet.” – Kevin Stirtz
60. “Kindness and courtesy are at the root of a positive customer service experience” – Shep Hyken
Summary
We hope that you liked these best customer service motivational quotes. Don’t forget to share these positive customer service quotes with your team and make them understand the importance of a delightful customer experience. Also, please share which one did you find the best quote in the comments section below.
